Affin Bank Berhad | Annual Report 2020

178 ORGANISATION EXECUTIVE SUMMARY CORPORATE GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION AXA AFFIN LIFE INSURANCE BERHAD 2020 Be Well & Fit “Be Well & Fit” is a collaboration with BookDoc to motivate customers to stay active by increasing their daily step count which can be achieved via a broad choice of healthy activities and get rewarded. Steps will be tracked via the BookDoc app - a health rewards platform that incentivises healthy living and provide access for customers to search and make appointments with specialist doctors. JAN 2019-nCoV Hospital Assistance Program Following the COVID-19 outbreak, AXA AFFIN Life Insurance Berhad responded to the pandemic threat by rolling out “2019-nCoV Hospital Assistance Program” featuring three key benefits - “Urgent Self-Assistance”, “Family Assistance” and “Hospitalisation Waiver Assistance”. With the strong focus on putting Customer First, this program is designed to aid our customers and their immediate family by extending cash assistance and various policy waivers. FEB Stressed Out, Reach Out “Stressed Out, Reach Out” is a campaign in partnership with Naluri to address mental stress, anxiety or depression due to COVID-19 or uncertain economic changes rising from Malaysia’s Movement Control Order (MCO). Through this campaign, customers can get access to health coaches, dietitians, psychologists, fitness / lifestyle coaches and medical advisors at their fingertips. APR AXA AFFIN Smash The Curve Fund Raising Campaign In response to the distress over the PPE shortage in Malaysia due to the COVID-19 pandemic, a fundraising campaign was launched to support and protect our courageous frontliners and to raise awareness for Malaysians to help flatten the curve and eventually smash it! This campaign has garnered close to RM70,000.00 collectively which led to a contribution of over 15,000 PPE items to three designated hospitals that serve as main treatment centres handle the COVID outbreak. APR THE YEAR AT A GLANCE